There are 2 ways you can enroll into a course:

1) click on the booking calendar on the website and follow the links to a course which suits you

2) For private and group bookings contact us directly on 0401090815 or email admin@acutefirstaid.com.au

A full face to face course is completed entirely with a trainer, both the theory and the practical. Eg. HLTAID011 Provide First Aid - 7.5hrs

The online with practical face to face is where the theory component is completed online at the students own pace and in their own time in the comfort of their own home/work. The practical is then a shorter time frame with a trainer focusing on all the practical elements required. Eg. HLTAID011 Provide First Aid 5.- 5.5hrs theory online and 2hrs practical

HLTAID009 - Provide Cardiopulmonary Resuscitation - yearly

HLTAID011 - Provide First Aid - every 3 years

HLTAID012 - Provide First Aid in an Education and Care Setting - every 3 years

HLTAID014 Provide Advanced First Aid - Every 3 years

We understand that emergencies do arise, so we are more than happy to transfer you to another course at a later date

There is an element of bending, kneeling and laying down involved with our courses, so we recommend comfortable closed in shoes and casual clothing. It is also recommended to avoid loos clothing and tops due to the requirement to lean forward during CPR and other skills.

For all our courses a pen and notebook is recommended to take any notes. For the online with practical face to face it is also recommended to an electronic device eg. mobile phone or ipad. This is due to allowing electronic sign in and completion of extra theory requirements.

It is highy recommended to bring water to keep hydrated and also lunch and snacks if you are doing the full day courses. Acute First Aid does not provide food.

YES, It is an ASQA (Australian Skills Quality Authority) to be able to perform 2 minutes of adult CPR kneeling on the floor. There are no exceptions.

All students found competent will receive their certificate electronically within 24 hours. Students will receive an email with a link to their pdf. certificate.

Your USI transcript gets updated every 3 months

Yes you need a USI.

“A USI is your individual education number for life. It also gives you an online record of your vocational education and training (VET) undertaken in Australia.

If you're at university, TAFE or doing other nationally recognised training, you need a USI. Without one, you can't get Commonwealth financial assistance or your qualification or statement of attainment.

If you have completed any training since 2015 you may already have one.

Visit usi.gov.au to create a USI or to check if you already have one

Most courses are run during the week. However, if you have a private or group booking we will try and accommodate you.

There is free on street parking in the area.

Most public courses are run in Elanora. If you have a private group booking or workplace training we can come to you (dependent on numbers).

Definitely, we love going into your workplace and training your staff. Contact us for further information on 0401090815 or email admin@acutefirstaid.com.au

As per our Refund policy in the student handbook:

In the case of cancellation/withdrawal, the following cancellation fees will apply:

▪ Students who give notice to cancel their enrolment more than 10 days prior to the commencement of a program will be entitled to a full refund of fees paid.

▪ Students who give notice to cancel their enrolment fees less than 10 days prior to the commencement of a program will be entitled to a 75% refund of fees paid. The amount retained (25%) by Allens Training Pty Ltd is required to cover the cost of staff and resources which will have already been committed based on the student’s initial intention to undertake the training. Enrolments into short courses (one day) can also be transferred to an alternative date in cases where there is one available.

▪ Students who cancel their enrolment after a training program has commenced will not be entitled to a refund of fees. Enrolment into a course via distance delivery will be deemed to have commenced when the learner resources have been dispatched.

Contact us on 0401090815 or email admin@acutefirstaid.com.au and let us know. We are more than happy to try and accommodate you on a different date.

Registered training organisations (RTOs) deliver nationally recognised training in the VET sector. To deliver this training, they need to be approved by ASQA.

Acute First Aid is partnered with Allens Training PTY LTD RTO 90909 to deliver training on their behalf.

First and foremost, we would like direct contact from you via email (admin@acutefirstaid.com.au) or phone (0401090815). We understand that issues may arise and we would like to address these personally.

There is less demand for this course, so this is delivered through private or group bookings and venues will need to provide some equipment. Contact us for further information to see if it is a viable option.

We welcome all those with a physical disability, keeping in mind that there is a CPR component that requires students to complete 2 minutes of adult CPR kneeling on the ground. This is a no exceptions rule as per ASQA. Those who can’t complete this will not be eligible for a certificate, instead they will receive a Statement of attendance.